Returns and exchanges may be made up to 30 days after receipt of goods.
When you notify us that you need to exchange your purchase, we will issue you with an "Authorisation to Exchange Number" (AEN). Goods must be received by us within 7 days of authorisation to be approved for exchange or refund.
Postage costs are not included in refunds.
Items must be received in original condition, having not ever been worn, with all tags and packaging in tact. Damaged or altered items will be returned to you.
When posting please include your invoice / receipt of purchase. If you are exchanging for another item, please ensure you include all relevant information with the parcel when you return it. By doing so, we can process your request quickly.
In the unlikely event of a faulty or incorrect item, we will gladly pay the postage costs for returning or replacing the item.
Should you return any item/s for reasons other than being faulty or incorrect then packaging and postage costs will be paid by you.
Please ensure you enclose your receipt and any other information relating to the return to:
Turnbulls Fuel & Produce
95 Campbell Street
Moruya NSW 2537